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Human Rights in Providing Goods, Services, Accommodation or Facilities


Human Rights in Providing Goods, Services, Accommodation or Facilities

Taking public transport, shopping for a car or groceries, and accessing services at restaurants, educational institutions, and hospitals – these activities constitute a major part of our day-to-day life. Canadian human rights laws protect individuals from discrimination that is based on protected grounds when they use goods, services, accommodation or facilities. In this resource, you will read about how human rights acts protect individuals who are consumers of goods, services, accommodation or facilities from discrimination in the provision of the following:

  • Insurance
  • Public Transportation
  • Condominium Corporations
  • Retail Stores
  • Government Services
  • Medical and Other Professional Services
  • Community Organizations
  • Entertainment and Hospitality
  • Education

As a member of the society, we share the responsibilities of the society individually and collectively. Every single effort that we make to protect human rights of individuals is a step forward to achieving a society where the identity of individuals is defined by the “content of their character and not by the colour of their skin,”[1] by their abilities and not by their disabilities, by their value as a contributing individual and not by their personal characteristics such as religion, gender, age, source of income or sexual orientation.

[1] “I have a dream…”; Aug 28, 1963; Martin Luther King Jr.